On 13th June, 2014, BIBD officially launched Perdana Privilege Banking Service offered to high networth customers. The ceremony also saw the launching of the bank’s Perdana branch in Kiulap. As the strategy and innovation consultant for BIBD, Consulus developed the...
Customers’ behaviour and their expectations of a bank are shifting. How can your bank’s approach to branch design help you successfully engage them? In 2010 Citibank launched its first Smart Banking Branch in Singapore, located within the Orchard...
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